Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE

General

This web site is owned by Unilever Canada Inc. and operated by Topbox Inc., with principal offices at 53B Tycos Dr, North York, ON, M6B 1W3 (TOPBOX.CA). Access and use of Topbox.ca are subject to the Topbox Privacy Policy and the terms and conditions below (“Terms and Conditions”).

We reserve the right to change these Terms and Conditions from time to time by updating this posting.  Please check these Terms and Conditions periodically for changes.  Your continued use of Topbox.ca following the posting of changes to these Terms and Conditions will mean you accept those changes. 

UNILEVER PRIVACY 

Your use of our Site is subject to our Privacy Policy. Please read our Privacy Policy linked here: Privacy Policy | Unilever Legal (unilevernotices.com)

*The U Shop Shipping Costs Policy

Any items purchased on this web site will not be delivered to an address outside of Canada. Orders made on The U Shop are fulfilled in association with TOPBOX.CA. Please refer to the TOPBOX.CA Terms of Use below which also apply to the sitewide shipping policies stated here:

*Cost:

• *Customers within Ontario are currently eligible for Free Shipping at checkout for all orders exceeding $35 in total cart price before tax.
  
  
• Customers in Canada outside Ontario are eligible for Free Shipping at checkout for all orders exceeding $45 in total cart price before tax.

Shipping is not currently available for addresses in Nunavut, Yukon, or Northwest Territories.

Any orders not meeting the price thresholds mentioned above are subject to shipping fees determined at checkout by the shipping provider available to the customer at time of purchase.

Suggested Retail Price or MSRP (Manufacturers Suggested Retail Price)

• For certain discounted products listed on The U Shop, suggested retail prices or MSRP prices are provided in grey, crossed-out text, and display a price value that each product is recommended to sell for at top Canadian retailers.

• Each discounted product listed on The U Shop has a price discounted up to 30% off the suggested list price for other retailers; the U Shop prices are found in red text on the left of the crossed-out suggested retail price. For certainty, these price values that appear on the left (in red) reflect The U Shop’s listed price for the product before taxes, or any active promotional discounts apply (unless clearly specified on the product page).

Discount codes or promotion-based offers are entered at the checkout and will reflect cost/price adjustments to your shopping cart once applied at the checkout page.

Live Chat

• Unilever’s Privacy Policy allows users to request all their data collected by our website to be deleted. For more information on Unilever’s privacy policy relating to all marketing-based data collection and consent, visit: https://www.unilevernotices.com/privacy-notices/canada-english.html

• The Marketing Communications Opt-In request found in the Live-Chat is subject to the same terms & conditions that apply to all our Marketing Communications Opt-In opportunities found throughout our website. Full details can be found under the Marketing Communications section of our Terms of Use. You can unsubscribe at any time, and for further information, please refer to the Privacy Policy (https://www.unilevernotices.com/privacy-notices/canada-english.html). Your consent is sought by Unilever Canada Inc., privacy.canada@unilever.com | 1-888-568-7644 | Unilever Consumer Services Contact. Centre, P.O. Box 38, Saint John, New Brunswick, E2L 3X1, CANADA.

• Live-Chat support agents will not be able to provide support on order-specific concerns or questions. For all questions or concerns regarding an order you have placed, please reach out to TOPBOX at ushop@topboxmarketing.com .

Consent

By using this web site you agree to the terms and conditions set out below. Information provided on this web site is provided for Canadian residents only. TOPBOX.CA makes no representations that the material is appropriate for residents of other jurisdictions. Any product or merchandise referred to in this web site is only intended for the Canadian market. TOPBOX.CA makes no representations that these products or merchandise are available anywhere outside of Canada or are legal for sale in any jurisdiction outside of Canada.  

TOPBOX.CA provides access to the most innovative and leading beauty products, services, consultation, and advice through its websites.  Products are available for purchase on Topbox.ca can be ordered and delivered only within Canada.   

All orders and purchases made on Topbox.ca are subject to the following online shopping terms and conditions:

1. Pricing: All prices listed on this web site are in Canadian dollars and all charges will be processed in Canadian dollars. Prices displayed grey, strike-through font represent the average manufacturer’s suggested retail price. In the event of any inadvertent errors or inaccuracies in pricing, TOPBOX.CA may correct these and change or update information on this web site at any time without notice including in respect of prices and availability of items. Limit of 10 units maximum per product in an order.  An “out of stock” image will appear for any products that are not available for purchase.
2. Non-Commercial Use: You may only purchase or order items for non-commercial, personal use and any other use is not permitted.  You may not sell or resell any products you purchase or otherwise receive from TOPBOX.CA.  TOPBOX.CA reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms and Conditions, as determined by TOPBOX.CA in its sole discretion.
3. Shipping and Delivery: Any items purchased on this web site will not be delivered to an address outside of Canada. TOPBOX.CA will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods stated, but will not be responsible for any delays in delivery which are beyond its control.  TOPBOX.CA will notify you in the event of any delays in delivery.
4. Online Returns: Any returns of products purchased on this web site are governed by the Online Return Policy. Please do not try to return a product that you have purchased on Topbox.ca to a store.  Please see our Online Return Policy for details on this policy and instructions on how to return a product that you purchased on Topbox.ca.

No Endorsement

No endorsement of any third party products or services is expressed or implied by any information, material or content referred to or included on or linked from or to this web site. TOPBOX.CA is not responsible for the content of any other web site whether or not it is linked from or to this site.

Trade Marks

Certain other trade -marks and trade names relating to brand names of other products and services mentioned in this web site are the trade marks and trade names of their respective owners.

Permitted Use

All content which forms part of this web site is the property of or licensed to TOPBOX.CA. You are authorized to copy material on one computer for your personal, non–commercial use only, or e–mail the information to a person who you feel may be interested in the content, provided that any copy of this material retains all copyright, disclaimer or other proprietary notices on it. Any other copying of this web site in whole or in part or any modification of any material is prohibited and violates TOPBOX.CA’s and its licensors intellectual property rights.

Nothing in this web site should be construed as granting any other right or license to any intellectual property of TOPBOX.CA, its licensors or any third party. You may not make any commercial use of any material from this web site, include such material in any product you make or distribute, or copy such material onto any other web site.

Acceptable Use Policy for your Ratings, Reviews, Comments and Communications

Comments, ratings, reviews and communications (collectively, “Postings”) entered by users on any part of Topbox.ca are the responsibility of the user entering the Postings.  TOPBOX.CA HAS NO RESPONSIBILITY FOR POSTINGS.  However, TOPBOX.CA retains the right, which it may or may not exercise in its sole discretion, to review, edit or delete any Postings which TOPBOX.CA deems to be illegal, offensive or otherwise inappropriate.  

You hereby represent and warrant that you have all necessary rights in and to all Postings you provide and that such Postings shall not infringe any proprietary or other rights of third parties or contain any libelous, or otherwise unlawful information.  YOU AGREE TO INDEMNIFY TOPBOX.CA FROM ANY DAMAGES, LOSSES, COSTS OR EXPENSES WHICH TOPBOX.CA, ITS AFFILIATES, THEIR RESPECTIVE EMPLOYEES AND AUTHORIZED REPRESENTATIVES MAY INCUR AS A RESULT OF POSTINGS.

By contributing Postings to TOPBOX.CA, you give (or warrant that the owner of such rights has expressly given) to TOPBOX.CA and its affiliates a worldwide, royalty-free, perpetual, irrevocable and nonexclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, broadcast, create derivative works from, distribute, perform, display and publicize such content anywhere, for any purpose and in any form, media or technology now known or later developed, without any compensation to you.  In addition, you acknowledge and agree that you have waived any moral rights in your Postings. You further agree that TOPBOX.CA is free to use any ideas, concepts, know-how, or technique contained in any of the Postings for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without compensation to you.

Limitation of Liability

TOPBOX.CA and its affiliates (collectively, "Affiliates") shall not be liable for any damages or injuries whatsoever arising out of or relating to the use of this web site or any web site linked to this web site, whether or not such damages or injuries might be foreseeable and whether or not TOPBOX.CA or its Affiliates have been negligent.

TO THE FULLEST EXTENT PERMITTED BY LAW, TOPBOX.CA IS PROVIDING TOPBOX.CA "AS IS" AND MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IN ANY CONNECTION WITH TOPBOX.CA, ITS CONTENTS, OR ANY WEB SITE OR CONTENTS WITH WHICH IT IS LINKED. TOPBOX.CA DOES NOT WARRANT THAT THE FUNCTION OF TOPBOX.CA OR ITS CONTENTS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT TOPBOX.CA OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL TOPBOX.CA BE LIABLE FOR ANY LOSS OF USE, LOSS OF DATA, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, OR FOR ANY DAMAGES OF ANY KIND OR CHARACTER (INCLUDING WITHOUT LIMITATION ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES), EVEN IF TOPBOX.CA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF TOPBOX.CA, ITS CONTENTS, OR ANY WEB SITE OR CONTENTS WITH WHICH IT IS LINKED. IN NO EVENT SHALL TOPBOX.CA’S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU FOR ACCESSING THIS SITE. 

No Warranty

The content of this web site is provided for general information only.  Although TOPBOX.CA will try to ensure that this web site is current and does not contain inaccuracies, TOPBOX.CA does not warrant the quality, accuracy or completeness of any information available on this web site. The material may contain inaccuracies or typographical errors. The material is provided "as is". TOPBOX.CA does not make any warranties, whether expressed or implied, respecting any information, services or products described in or offered from this web site.

Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada without giving effect to any principles of conflicts of law.  You agree that any action at law or in equity arising out of or relating to these Terms and Conditions or Topbox.ca shall be filed only in the provincial or federal courts located in Ontario and you hereby submit to the nonexclusive jurisdiction of such courts. If any provision of these Terms and Conditions shall be void or unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity or enforceability of any remaining provisions.  This is the entire agreement between us relating to the subject matter hereof.

LAST UPDATED: April 11, 2023